Waveride Motors
Customer Reviews of Waveride Motors
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Very good service and nice people to deal with!!!
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Brandon in sales and Tony in finance are so knowledgeable, see them for all your watercraft needs! Above and beyond in every aspect of our purchase!
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Nice people.
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Trevor sold us a sweet Heyday and we couldn’t be happier! Already had so much fun with it. Thanks Trevor we will come see you when we upgrade.
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Darren is very helpful and knowledgeable. Always willing to go the extra step and even go out of his way to help his customer.
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Overall Excellent Experience. I recently purchased a Boston Whaler and trailer from WaveRide Motors (two separate transactions). Both purchases went very smoothly including the back office operations (title, registration, etc.) and boat delivery. I highly recommend the salesman I worked with (Brett Mumy). He was very helpful and addressed all my questions without being pushy. He was also very responsive and returned my calls/texts promptly, even when I contacted him after hours.
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My family and I recently had the opportunity to trade in our previous wakeboard boat and purchase the Malibu 22LSV. We are extremely satisfied with our purchase! Through our search process, Trent gave great insight on what was available in our price range and extremely knowledgeable on boat performance and what to expect with your everyday boating experience. Matt was very helpful with financial options and a fantastic trade in value with our previous boat! When we first received our Malibu Jeremy was very helpful in delivering the boat and great with detail on how to operate the boat A-Z. As the season finished Staci was very flexible with getting me in without worrying and still enjoying the last few days on our beautiful boat! We had sooo much fun on our Malibu!! Thank you WaveRide Motors for the exceptional customer service!!
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Staff was very helpful, boat was in great condition.
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I was helped by Darren Fish. A local guy who knows the local waters very well. He took me over to the storage location to view the boat and answered any questions I had. The boat was prepared for pickup when it was supposed to be and ready to hit the water. Between Darren and the finance department the transaction was seemless. Great place to purchase a boat.
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My experience with WaveRide Motors and specifically Trent Miller was exceptional. I was in the used boat market, and Trent treated me like I was buying new. He spent a significant amount of time over the course of three weeks educating me about the different features and attributes of the boats we were considering, and was honest and upfront about pricing. Trent never leveraged time, tried to create urgency, or used any of the other high-pressure sales tactics. He said more than once that getting the boat that's right for our family is all that matters, and he didn't waver from that position even when I was looking at boats with other sellers. I will happily work with Trent Miller again and encourage you to do so as well. Sincerely, Dan
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Brandon helped us get our first family boat. He was easy to work with and made the process smooth. The marine was able to coordinate boat delivery with the crew setting up our dock and lift which was very convenient. Can’t wait to make memories on the water together thanks to WaveRide Motors!
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I live out of town in Chicago and get back a couple of times each summer and WaveRide Motors has done a great job of getting my boat prepped, put in, and dock space when I need it.
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My first experience with WaveRide Motors and I am very pleased I decided to give them a chance at my business. Top notch staff, Trevor, Jackie and the delivery captain Randy were all extremely helpful and responsive. Trevor had to endure probably a hundred emails from me, but in the end Trevor knew exactly what I was looking for and steered me into a boat that I absolutely love. I had been looking at a more economical model he knew I would not be please with in the long run. Very happy with my new purchase and service. I would highly recommend WaveRide Motors to anyone in the area looking for a boat in the west Michigan area.
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Good place to buy a boat!!
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Staff member that helped us was TOP NOTCH. He quite capably talked me into and out of decisions when I requested. Having a salesperson willing to explain why you would not want to make a decision says so much about their commitment towards your satisfaction. He helped me think through our options and we knew without a doubt that we were going to be happy with our purchase before we even made it to the register. No buyer's regret.
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I would highly recommend using WaveRide Motors. We recently purchased an amazing Harris Tritoon from them. Darren was very helpful in guiding us through the process of deciding which boat was best for our family. Purchasing a boat can be a daunting task and he made the purchasing experience stress free. Once we received the boat, Darren followed through on several occasions to confirm that we were happy with our purchase. He was readily available when we had questions about the boat. Overall, their customer service is outstanding and I would recommend WaveRide Motors without hesitation.
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In the last few years I had purchased two other boats from different dealers around the area. For several reasons each of those dealers lost my trust through poor service. As I looked for a new boat I dealt with Trevor at WaveRide Motors and they were extremely easy to deal with. There was no pressure and he let the boats speak for themselves. We came to an excellent deal on a new boat and they have followed up to make sure Im happy. I chose to deal with WaveRide Motors because I had a much more positive experience than I had with other dealers and I will continue to deal with them in the future..
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My husband and I started working with Brett Mumy in 2015 as we began our boat search. Over the past 14 months since that time, we visited many marines to pinpoint the best wakeboard boat. During our entire search, we kept coming back to Brett with tons of questions and seeking honest, valuable advice. Brett was extremely helpful, patient and never pushy. Finally, in Fall 2016 we chose a boat found by Brett that fits our needs perfectly. If you're looking for quality, value, professionalism and transparency, I highly recommend a visit with WaveRide Motors's Brett Mumy!
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We have been boating for over 45 years. Owned 11 Boston Whalers. WaveRide Motors has been the finest dealership we have ever had the pleasure to deal with! We are repeat customers. Jackie and Trevor Miller are the best!!!
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Positive experience with Trent Miller and WaveRide Motors. From the demo of the boat, to ordering, delivery, and follow up on issues. Trent has made sure things went smoothly. The Malibu boat and dealership have exceeded our expectations.
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I recently purchased a Malibu boat from WaveRide Motors and had a great experience with shopping and purchasing of the boat. I worked with Trent M. as the sales rep. He is really knowledgeable on the Malibu and Axis tow boats. I also worked with Matt V. to help with financing. He’s a real straight shooter and someone you can trust. Another great thing about WaveRide Motors is when they deliver the boat. They gave me and my wife an on-water tutorial of all the boat’s features. I’d highly recommend going to them if you are in the market for a boat.
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Great service on an older boat. Sandy was very helpful in the process. I will recommend WaveRide Motors to anyone that needs service.
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Great service technician s and service reps really know there jobs
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Bought our family’s first wake/surf boat and Trent Miller was outstanding from start to finish. A+ Extremely knowledgeable and very down to earth. His communication was topnotch from demo to closing. Thanks Trent!!
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Great customer service!
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We had an awesome experience with WaveRide Motors. Their staff and boats are both top notch! Highly recommend!!!
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I worked with Brett Mumy from when I was not quite ready to buy a boat in Fall of 2015 and just testing the waters (pun intended) and finally purchasing a beautiful new Malibu in Fall of 2016. He was extremely knowledgeable about the boats they carried as well as the other leading brands to help me make the right decision. It is an overwhelming task to get up to speed on these new wakeboard boats and all the options they have an putting your hard money where it belongs, but, Brett did an awesome job of walking me through what mattered most to my personal interests. Thanks Brett!
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Best boat dealer around
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Service work was great.
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Boat a used 19' bow rider from Brett and had a great experience all around from touring the boat to financing it. Highly recommend going to WaveRide Motors.
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WaveRide Motors is the place to buy from. Brandon, Tony and Trevor made my boat purchase very quick and easy. These guys went above and beyond on every aspect of buying and gave top dollar for trade. I can't say enough good things about these guys. Overall an awesome buying experience. These guys will forever have my business...
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Mike is a GREAT person to work with - he will take great care of you and get things done!!
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Great marina where they know you by name and your vessel.
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Bought a new boat from WaveRide Motors, they treated us extremely well and the best price around. They also serviced my trade in and they have great service with great prices! Best in the state!
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Through the initial discussion, purchase, delivery and post purchase support, Brandon and team have been fantastic. Informative, responsive and helpful. Thank you for your fantastic service!!
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Very happy with the WaveRide Motors team! I recently purchased a Harris tri-toon - Darren Fish was immensely helpful in advising a first time boat owner. Thank you, Darren!
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These guys were very helpful. They could have pushed a sale/repair with me but instead found me a better place for my repair, called them and made sure they could take care of me. I was very impressed!
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I worked with Trent Miller on the sales team and he was fantastic to work with. I was coming from out of state so he setup a video call so I had all the details and he was prompt on all communications. He exceeded my expectations when it came to customer service. Great attitude, no pressure, and outstanding follow up. Thank you!!
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Nice local marina
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Great selection of boats
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Our family purchased a Harris Tritoon from WaveRide Motors this spring - and we are VERY happy. Our salesman, Brandon VanMeekeren was excellent - knows everything about boats for Michigan waterways, thorough and non-pressuring, showed us several options and helped us find the right boat. Matt helped us make good choices for accessories. Great delivery service by Trevor. Highly recommended.
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Great service on my pontoon. Brandon, Travis and the service department did a great job of repairing my motor and getting it back in the water quickly. Boat is running great!!
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I was new to boating and saw that WaveRide Motors was having a boat show at their Richland location. Darren Fish our sales rep talked me through all the options based on my families needs. He guided me to our best options and is always attentive and responsive which is a theme that carries through my experience with the support and service staff. I have closer options to service and store my boat but will pay extra just to continue my relationship with them. I appreciate their excellent follow up and attention to service!!!
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Thank you Glenn! We really appreciate your help. Had looked all over for that square tubing! You are our hero today! Charlie and Sandy. 6/24/19
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Our new Harris Pontoon has surpassed our expectations. Our salesman Brandon was great to work with and he was very knowledgeable. Tony was easy to work with and made the paperwork simple and quick. Everyone is friendly and professional. I recommend WaveRide Motors for all of your boating needs.
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Last October I called WaveRide Motors and talked to Brandon … I never had a boat but wanted to buy one … I gave him my budget and a month later.. blam We had a boat … awesome service ! Today add thousands and probably still wouldn’t have a boat .. Thanks Brandon!
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We recently purchased a new boat from Brett Mumy at WaveRide Motors. Brett was great to deal with. He was well educated about the marine’s inventory and accommodating throughout the entire experience.
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We just bought a boat from WaveRide Motors with the help of Brandon VanMeekeren! We had an excellent experience! Brandon was easy to get in touch with, prompt with responses to our questions, and was a great salesperson. We had all our questions answered without the sale feeling like there was any element of pressure to it. Brandon was also happy to come out and help us get acclimated with our new boat once it was in the water. The team at WaveRide Motors, including Chad in delivery and Tony in finance, made our boat buying process smooth and FAST! We had our boat in the water just in time to enjoy Fathers day! We look forward to continuing to use WaveRide Motors for our boating needs in the future.
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Super friendly and helpful. I will definitely continue to do business with these guys in the future.
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Your service manager Jeff has been extremely attentive and helpful. We have had numerous issues with our new Whaler this summer and Jeff has gone the extra mile in every instance. He has been accessible after hours via his cell phone. He has gone to bat for us with a warranty claim with Magic Tilt/Karavan when they didn't want to pony up. He had our boat delivered to our home after the trailer was serviced and we could not find time in our schedule to pick it up and he made sure that we had it in time for our big trip to Canada. He reached out to us on his own time on several occasions (evenings, Saturdays, Sundays, etc.) to ask if everything was going well and if we were happy (we were always happy and felt special due to this attention he gave to us). In short, we are not sure if we would have been satisfied with our experience at WaveRide Motors without Jeff. Our experience with your accounting department during the initial phases of the boat purchase on the other hand, was not as good as our experiences with the service department. The accounting department was non-responsive on several occasions when it came to answering emails and voicemails that we had left.
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Great knowledgable staff , and very attentive. Thanks to both Luke and Jack for their help purchasing a Hobie kayak.
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We are long time customers at WaveRide Motors (15+ years) We bought a 2024 Harris Tritoon Cruiser 230 SLDH last month. Trent Miller is our sales person. He was very knowledgeable, professional and customer oriented to work with, without ever being pushy. He gave us several options of what we were looking for. The purchase was a little extra complicated, since we are snowbirds and handled everything via text, e-mail and face-time. Everything went smooth between sales, business and service department to set up delivery/orientation. Great teamwork also with Josh from DockMaster to change our shore station. We traded in our Crownline Deckboat., that we bought from WaveRide Motors many years ago. (We are a bit disappointed about the received trade-in-value) Thank you Trent for walking us through the whole purchase process, step by step. Would not hesitate a second to recommend you!!! Looking forward to have our new boat in the water May 7 of this year as agreed upon!
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Excellent service and willing to refer to competition if they can't help you at that moment. In such cases though worth the wait to give them my business.
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Great people, incredible selection and enjoyed talking about all the boats and possibilities?
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Very helpful. Had us up and running on the lake in no time.
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Brett and his team winterized my Axis A20. The process was smooth and efficient. And the communication loop on point. If you're searching for a great price on your boat winterization. Make sure you stop in and see the team at WaveRide Motors.
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I purchased my first boat ever through WaveRide Motors. Darren was excellent throughout the process from my initial enquire until the boat was docked at my house just in time for summer fun! I would recommend Darren and WaveRide Motors (including Matt in the finance department as well as Jeremy the boat captain) to anyone and everyone. Happy boating!
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The best marina around. The parts manager, Bill, will go out of his way to help.
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Shopped for the last four months online to get educated in the 27', bow rider category. Met Brett Mumy at the Grand Rapids Boat show, also met sales staff from the competitors. Brett was not pushy, didn't say ridiculous things about other boat manufactures and in fact was an excellent educator about the Chaparral product and helped me to purchase a 277 SSX. If you are looking for a Chaparral Educator, I would recommend Brett. Thanks Brett! Jay
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I REALLY appreciate how well Brandon has helped my wife and I with boating questions that have come up since we purchased our boat. We bought this thing three years ago, and he is still phenomenal with helping us. The service department takes great care to make sure that our boat is "right" before we take it home. We travel hundreds of miles by road to lakes all over the place with our boat. When I am on the lake with my family, hundreds of miles from home, and this boat gives us a great day on the water bringing us back to the dock safely, I always think to myself how much I truly appreciate how wonderful WaveRide Motors has been to us. I am immensely grateful to WaveRide Motors for the memories that my family has made on the water since we purchased our boat there.
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Brandon is extremely helpful and very knowledgeable about boats. Five stars
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Was looking for a used boat to buy private party, but found a better deal here. Trevor Senske, the salesman, worked with me throughout the buying process, was upfront and honest, communicated well, and helped coordinate things throughout to ensure I had confidence in the quality of the boat I was looking at before the purchase, and has been great in follow-up service after the sale.
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Buying a personal boat should be equal parts fun and calculated. It’s an investment in family, fun, activity and memories. Brandon VanMeekeren and his team truly understand this and make your entire experience an absolute pleasure. This company’s communication was attentive and consistent. Their brands are the best and cover the spectrum. I highly recommend Brandon and WaveRide Motors!
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We have had only good experiences with them. Customer service is great.
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I’m a returning customer to WaveRide Motors and can provide a pretty in-depth review after purchasing a boat during the pandemic, which was probably one of the toughest times for dealerships and customers. It’s a little bit of a long read but it’s worth it. I bought a Boston Whaler 190 Montauk from Brandon VanMeekeren in 2018. Brandon was great to work with and delivered a flawless boat—and I am meticulous. I used the boat for 3 years and got the itch to upgrade (yes, right in the middle of the pandemic). It was a no brainer to reach out to Brandon again in 2021 because of how easy it was to work with him the first time. Brandon was straightforward with me from the get-go about logistical hurdles and cosmetic quality issues boat manufacturers—and thus, dealerships—throughout the US were experiencing because of the shutdowns and supply chain shortages. It took a while to get the boat from Boston Whaler like he said and there were indeed cosmetic flaws (scratch in acrylic windshield, gelcoat defects, scratches in stainless steel railing, gash in cowling of motor, etc.). I noticed all of them, of course, but Brandon didn’t try to pull one over me or pacify me with words. Instead he got his team in the service department to actually fix the cosmetic defects and again delivered a cosmetically flawless boat—windshield without any scratches, shiny gelcoat, buffed and polished railing, new cowling. Of course, I didn’t have to pay for any of that either. I ended up asking Brandon to install autopilot on the boat, which was a custom job because Boston Whaler doesn’t provide that option from the factory. He got WaveRide Motors to do the install and the autopilot worked perfectly. The install looked professional as if it came right out of the factory that way. This was at a time when dealerships were turning down custom work because they “didn’t have time” or “didn’t have enough workers.” I couldn’t recommend Brandon VanMeekeren or WaveRide Motors more highly. Brandon was always professional and bent over backward to make me happy and ensure I remain a loyal customer during a time in the boating industry that was challenging, to say the least, for customers and dealerships. I’m not sure other dealers would have gone that far. He dealt very fairly with me, was very responsive, and didn’t lower his standards even though the boating industry in general lowered theirs during the pandemic. Of course, the pandemic is over and many of the issues the boating industry was experiencing are now much better. Whether Brandon and WaveRide Motors know it or not, I really did notice and truly appreciated their efforts to make me happy and go the extra mile for me as a customer. Nobody wants to have a bad experience when buying a new boat. There’s really nowhere else I would go for service or if I wanted a new boat. I’m a happy boater and will be doing more business with Brandon and WaveRide Motors in the future.
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Brandon was great to deal with during and after the sale. He went beyond expectations to ensure a smooth transition during and after the sale. Definitely ask for Brandon to represent you on your next boat purchase.
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Stopped at WaveRide Motors last fall to look at a used boat. Brett Mumy gave us good info on it and showed us other inventory. Although that one didn't work out, we kept in touch with Brett and he gave us tickets to the GR boat show so we could see their new line of Robalo boats. Brett answered all of our questions, then he did a lot of work on the phone and email dealing with my other questions about trailers, custom work and much more. Brett was extremely professional and never pushed or pressured for a sale. We made our decision and he took care of us while he was on a family vacation! New boat looks great and we are very satisfied with our experience at WaveRide Motors!
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CAN'T SAY ENOUGH GREAT THINGS ABOUT DARREN FISH. We came to Darren in a bind: we found ourselves without a boat (long story), on the heels of a 10-day vacation. Darren was very accommodating and drove us 1 mile down the road from their Richland store to an offsite storage area, so that we could view their available inventory of Harris pontoons. He was very adept at consultative selling and was able to quickly identify which features were most important to us and how to turn around our recent negative experience with another boat shop. Within 30 minutes, we selected the 2022 Grand Mariner LS. Darren made the purchase process fun and committed to be present with us through the life cycle of the purchase. In the days that followed, he called or sent text messages to arrange for delivery to our home. He also followed up with calls and text messages to ensure that we understood the operation of all the features. It's hard to explain, but I think that Darren also connected with my wife & I on a "values" level, understanding that this purchase was all about creating happy memories for our children. I would encourage anyone looking for any watercraft to give Darren a call. He is best-in-class.
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WaveRide Motors made the purchase experience of our boat very easy and enjoyable. Darren and one of his coworkers were both very helpful when building the boat to order. No complaints whatsoever!
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Great staff and service department
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Bought a boat from Brett Mumy last month. We got way more than expected on our trade in, and the whole process was simple and smooth. Thanks Brett!
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We had some issues getting the right adapter hooked up, and Ryan was beyond helpful today. We're not experienced boat haulers, and his advice saved us some foolish blunders. Very professional and helpful. Highly recommended!
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Bought a Jackson Big Tuna earlier this Spring. Guys were great, very helpful. It's a great Kayak for me and my dogs. Appreciate you had it in stock and the service was great. Now just need warmer water!
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We have been boat owners for over 35 years. When it was time to buy a new boat, we found ourselves in expert hands with Darren Fish. He walked us thru all of the new features on the boat, with a knowledge that immediately put us at ease. He was able to answer our questions and got back to us in a timely fashion on ones he couldn’t. Once the boat was in the water, he was still our go to person as questions arose. We highly recommend Darren Fish as a salesperson at WaveRide Motors.
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We have purchased two boats from Brett Mumy. Both experiences have been great! Very helpful, and answered any questions we asked of him. Ryan and Brandon were a great help during the process as well. Thanks guys!
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Darren always goes above and beyond with sales and helping with any service needs. Would highly recommend working with him, and will return for the next boat purchase.
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Stacie and Trent were amazing to work with. Very informative and very quick to respond to any questions I had!
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The Marina is great, sales, services and the people are very helpful.
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Honestly, I don't think 5 stars are enough! I can't think of a single thing that the WaveRide Motors staff could do better. Trevor, my sales rep went out of his way to answer every question I had and he made every step of the process painless. In fact, it was because of the wonderful experience I had at WaveRide Motors three years ago when I purchased my first boat that I made the easy decision to return to WaveRide Motors for my next one! Just a fantastic experience and a fantastic staff, and they have earned my recommendation one hundred times over.
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I bought my 2003 Malibu VLX from Brandon VanMeekeren @ WaveRide Motors. We store our boat there in the winter and WaveRide Motors has done all our regular work and maintenance over the years. Stacie Cumo and the techs always have us up and running at the start of the summer and are quick to communicate and respond to calls and emails whenever needed. Our family just picked the boat up from a recent buff and wax. WaveRide Motors always gets it back to us looking good and running right!!
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The staff at WaveRide Motors is first rate! Stacie at the service desk is absolutely amazing, makes sure that every visit be it scheduled or unexpected leaves me feeling valued as a customer. Huge thank you for taking care of a small item that I needed to get the boat in the water, she always finds a way to amaze! Probably should make sure I give a shout out to Brandon who helped us design and order out T220, great experience start to finish and greets me genuinely everytime I stop in...Can't say enough great things about their top rate customer service, thank you!
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We recently traded in our old boat for a newer Axis and couldn't be happier with the entire process. Brandon, who also sold us our first boat in 2016, was knowledgable and responsive, and he made the process easy. WaveRide Motors has also been handling our boat storage and maintenance for years. Stacie in the service department is always very responsive and helpful. We highly recommend WaveRide Motors for both boat sales and service.
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Staff is very friendly and easy to work with. Helped us make the right choice for our family. Went over the pros and cons of the different types of boats so we can make an informed choice. There was no pressure to pick this boat over the next.
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Darren is an amazing service oriented boat designer, couldn’t recommend a better guy to help design and Sheppard your boat through the build process. And follow up after the boats delivered! Great Job!!!
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Great place to do business, from sales and finance to parts and service. I'm a first time pontoon owner and even tho I bought (most definitely) the LEAST expensive used pontoon, I was treated the same as if I walk in the Richland facility with a 80,000 check. Thanks for recognizing the little guy!
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I recently bought an Axis A22 from WaveRide Motors and am really happy with the experience. I live out of state and found the boat on the internet and then worked with Brandon over the course of a week or two working out the deal. I'm a prior Axis owner so I knew the boat but had plenty of questions based on the newer model and he was really informative. He obviously has spent plenty of time on the water and knows his stuff. I also appreciated that he never used any of the typical sales tactics (telling you they have other people interested, the boat won't last long at this price, etc.) to try to close the deal. I used a third party shipper to pick up the boat and transport it for me so I dealt with a couple of guys in the shop. Everyone I dealt with over the phone was helpful and friendly and went the extra mile getting the boat prepped for transport. Even with photos, it's always a gamble buying something sight unseen. When I got the boat, there were a few minor issues so I contacted the shop and the sales manager, Trevor was great to deal with. He was highly professional and did everything I expected to make sure I was completely satisfied with my purchase. In the whole process, I probably dealt with 5-6 guys over text, email and phone. Every one of the guys was personable, knowledgeable and helpful. I'll definitely go back to them when it comes time for my next upgrade.
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The WaveRide Motors team has been fantastic. Darren my Sales associate has been amazing from start to finish with my new Malibu. And Stacy from service has been unbelievably helpful while helping me deal with a few new boat issues. They have been attentive and accommodating to all of my requests and needs. I highly recommended the sales team as well as the service team and appreciate all they have done for me in the past few years. I’ll continue to give recommendations and referrals to all of my friends and neighbors and will continue my loyal business with them in the years to come. Thanks to Darren (and his team) and Stacy (and her team) for your hard work!
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Update. After the review I was immediately contacted by WaveRide Motors. They were very apologetic and I got answers for all the issues I was having. We were able to schedule my boat in to get the warranty work done at a date that was convenient and I should have it back in time for good weather here in Michigan. I am happy with how things were handled and resolved. Thank you to the WaveRide Motors team for reaching out. Sorry it took so long to update my review. I forgot about it until today. The only reason this is 2 stars instead of 1 is I had a great experience with the sales team. Branden was awesome. The issue I have is with the service/warranty department. The dealership was amazing until they received our nearly hundred thousand dollar payment. Before even taking the boat out, there were many issues that we found, some of which were part of the “inspection” the dealership was supposed to complete. After reaching out multiple times, it took a phone call to the manager to get any response. Throughout the summer we have found a list of issues and continue to reach out to the dealer. I am normally a very understanding and patient person and completely understand how busy people get. I have yet to receive any response to my issues. Most of them are cosmetic or do not stop us from using the boat. However, I have had to purchase a new horn, because when I got a safety check from the coast guard, it didn’t work. After reaching out to the dealer, I again got no response. We had another trip planned and I needed it so after spending that much money on a brand new boat with a warranty, I had to pay more to make sure I could use it. I wish there was a dealer that serviced my brand of boat wasn’t in another state otherwise I wouldn’t have anything to do with them anymore. We are a middle class family who works very hard for every dollar we make. It truly makes me sad that upgrading our boat has been this experience.
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Always a great experience when dealing with these folks. Two boat purchases later, i've had steller experiences and now count these employees as my friends.
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Excellent Customer Experience, Tenia has done a great job at training staff. Staff are very attentive, know us as we come every week and treat us like a valued long term customer. We've been coming for over two decades.
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The staff are so great! They always help with loading and unloading the boat. They always make me feel like I am important and are accommodating the the needs I have.
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I looked all over the country for a new Whaler and ended up working with Brett Mumy at WaveRide Motors. They were able to sell my older Whaler within a couple days and get a new boat on order. Bret knew all about the boat and handled all the details. The boat was delivered with some issues from the factory but WaveRide Motors did a great job picking up the boat and getting everything taken care of in an expedited fashion. I look forward to working with them for years to come.
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Great experience here, buying our first boat. Sales people were friendly, informative, and supportive after the sale.
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Sweet rental pontoon boats!
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Great experience with Darren at WaveRide Motors buying a used Whaler. The experience went so well I sent my mother to Darren who purchased a nice used Pontoon boat. I also sent one of my friends that purchased a new wake boat from Darren. I would highly recommend.
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Our family had a great day out on the water! The boat we rented was clean and everything went off without a hitch! Looking forward to next summer and hopefully doing it all again! Thanks again!
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When everyone else didn't have what we needed, they did. They were super easy to work with. We had a great experience.
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awesome customer service. WaveRide Motors lets us know every step of the way where we are at when we come in. Greatly appreciated
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Excellent staff, Tenia, Cody & Travis are friendly, helpful and make you feel welcome.
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Great customer service - the nicest staff ever! Fast service, great communication and a high quality installation is what we received when we wanted to add a Lowrance to our boat! I definitely recommend WaveRide Motors to all boat owners!
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Saved our summer vacation - no, really! Unfortunately, we only get to boat during our 2 week summer vacation, and during the first week the impeller went out. Not only did the service team spend a lot of time with me on the phone to try and diagnose the issue, they also fit me in same day for service, and stayed late to complete the job. We were back on the lake the next day with a smooth running boat. So, when I say “saved our summer vacation” I mean it…vacationing on a lake with no boat just isn’t the same. Thank you to everyone at WaveRide Motors for your help, and especially the service team for your outstanding work.
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I was looking for a Hobie PA14 and went to the coopersville store and they didn’t have the color I wanted but that’s my fault for not calling ahead. I drove a hour and a half from Saginaw. Anyway I was told they had the one I wanted at the Richland store so I decided I’d make the Hour and a half drive to that store..well they didn’t have the color I wanted but the salesman was helpful and I decided on a different color. WaveRide Motors made contact with me on some issues I had and made it right. Great customer service. Thank you
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We bought a Hobie Wave from them. Great service!
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I would not go anywhere else to buy a new boat. They have the most honest and genuine sales staff around. Brett Mumy was who got me in my new boat. Talk about someone who lives for what he sells and knows what he is Talking about.
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Worked with Darren. Was great to work with purchasing a boat. He has been an even bigger help in owning a boat, constantly being available to answer questions and going above and beyond to help us anytime we ask. Highly recommend Darren at WaveRide Motors!
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Great Service Team
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I purchased my first used boat on consignment from WaveRide Motors just over a year ago. The boat needed to be repaired and we had MAJOR issues getting replacement parts from the manufacturer. The amazing staff at WaveRide Motors worked with me diligently to resolve the issue. From the top down, every single person that I interacted with, treated my problem like it was their own. Darren Fish was awesome to work with and now has my boating business for life. Thank you to Darren, Sean, Trevor, Barry, and the entire team at WaveRide Motors. We can’t wait to get back out on the water.
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Brandon at WaveRide Motors made this a great buying experience. Honest guy who really cares. We highly recommend that you consider him when you’re looking at boats!